Gold Pharma Return Policy

At Gold Pharma, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your peace of mind.

  • We cannot process or refund packages marked “Return to Sender.” Refunds will be issued to the same credit card or method of payment that was charged when ordering the product.
  • Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Send returns to the address provided: Gold Pharma, 4801 Linton Blvd, Ste 11A Box 603, Delray Beach, FL 33444

We are not responsible for lost or stolen items. We recommend sending all returned items using some type of delivery confirmation system to ensure proper delivery.

To complete your return, we require a receipt or proof of purchase.

30-Day Money-Back Guarantee:

We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, you may return it within 30 days from the date of purchase for a full refund. Please note that the product must be unused, in its original packaging, and in resalable condition to be eligible for a refund.

Easy Returns Process:

To initiate a return, simply contact our customer service team with your order details. We will provide you with a return authorization and instructions on how to return the product. Once we receive the returned item, we will process your refund promptly.

Exclusions:

Please note that certain products may not be eligible for return due to hygiene or safety reasons. Additionally, shipping charges are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defect or error on our part.

Damaged or Defective Items:

In the rare event that your product arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund, depending on your preference, and cover any return shipping costs associated with the damaged or defective item.

Contact Us:

If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure that your experience with Gold Pharma is nothing short of exceptional.

Thank you for choosing Gold Pharma for your health and wellness needs.